Mastering API Q2 Quality Management System Implementation & Audit Skills
API Spec Q2 training - equipping oil & gas service supply professionals with the knowledge and skills to implement, maintain, and audit a compliant Quality Management System for service organisations.
What's the Course About
This API Q2 training course equips participants with the skills to implement and audit Quality Management Systems for service supply organizations in the oil & gas industry, in accordance with the American Petroleum Institute Specification Q2.
The course covers all requirements including service execution planning, risk assessment, contingency planning, supply chain management, and continual improvement. With Petreltech's consultancy expertise, participants learn how to align their operations with API Q2 standards to ensure service reliability, reduce downtime, and meet client and regulatory expectations.
5 Days (40 Hours)
Theory, simulations & audit practice
Via Zoom / MS Teams
Operational process mapping & audit exercises
Medium of Course
Flexible delivery to suit your team's schedule and location
Live Online Training
Instructor-led live sessions delivered via Zoom or Microsoft Teams, with real-time interaction, Q&A, and collaborative exercises. Ideal for geographically dispersed service teams across Asia and the Middle East.
In-Person Workshops
Onsite workshops for operational process mapping and scenario-based audit exercises at your facility or Petreltech's training venue. Includes service execution simulations in a real-world operational setting.
LMS Self-Paced Access
Post-training access via our Learning Management System (LMS) - including recorded session content, API Q2 compliance templates, and service execution checklists for ongoing reference and learning.
Course Curriculum & Modules
A structured five-day programme covering all API Q2 requirements with practical service execution and audit exercises
Day 1 - Introduction & Context of the Organisation
- Overview of API Spec Q2 structure, scope, and intent
- Understanding API Q2 vs. API Q1 - key differences for service organisations
- Organisational context and interested parties (Clause 4)
- Defining the scope of the QMS for service supply operations
- API Q2 and the service supply chain in oil & gas
- Types of service organisations covered: drilling, wireline, inspection, maintenance, and more
- Overview of the API Q2 certification and monogram process
Day 2 - Leadership, Planning & Risk Assessment
- Leadership commitment and quality policy for service organisations (Clause 5)
- Roles, responsibilities, and organisational authority
- Risk-based thinking and risk assessment for service execution (Clause 6)
- Contingency planning - identifying and managing service failure scenarios
- Management of Change (MOC) requirements in service operations
- Quality objectives and planning to achieve them in the field
- Incident management and root cause analysis introduction
Day 3 - Support, Competency & Service Execution Planning
- Resource management - personnel, equipment, and infrastructure (Clause 7)
- Personnel competency requirements, qualification, and training records
- Document control and records management for service operations
- Operational planning and control for service delivery (Clause 8)
- Service Quality Plan (SQP) - development, content, and implementation
- Pre-job planning, job hazard analysis, and pre-task briefings
- Equipment management, calibration, and maintenance controls
Day 4 - Supply Chain, Subcontractors & Performance Evaluation
- Control of externally provided services and subcontractors
- Subcontractor qualification, evaluation, and performance monitoring
- Purchasing controls and supplier non-conformance management
- Monitoring, measurement, analysis, and evaluation (Clause 9)
- Customer satisfaction measurement and client feedback management
- Internal audit planning, scheduling, and execution techniques
- Management review - inputs, outputs, actions, and effectiveness
Day 5 - Improvement, Audit Practice & Certification Readiness
- Nonconformity, corrective action, and CAPA management (Clause 10)
- Root cause analysis tools for service failures and near misses
- Continual improvement methodologies for service quality
- API Q2 audit techniques: evidence gathering, interviewing, and NCR writing
- Mock audit simulation - full-scope API Q2 internal audit exercise
- Preparing for the API Q2 certification audit - common findings and how to avoid them
- Course review, assessment, and certificate of completion
Course Resource Pack
Every participant receives Petreltech's exclusive API Q2 resource pack:
- API Q2 clause-by-clause reference and interpretation guide
- Service Quality Plan (SQP) template and worked example
- Risk assessment and contingency planning worksheets
- Subcontractor evaluation and qualification forms
- Internal audit checklists for all API Q2 clauses
- Non-conformance report (NCR) and CAPA templates
- LMS access for 6 months post-training
How Petreltech Helps You Benefit
Practical expertise from consultants with proven API Q2 certification and delivery experience
Expert Trainers
Learn directly from Petreltech's certified consultants with extensive experience in API Q2 training delivery and certification projects across Asia, the Middle East, and Southeast Asia.
Practical QMS Skills
Gain practical knowledge to design and implement API Q2-compliant processes for service supply organizations - including the Service Quality Plan (SQP) that is central to API Q2 compliance.
Risk & Contingency Planning
Understand key API Q2 requirements such as risk assessment, contingency planning, and change management - critical competencies for service reliability and operational safety in oil & gas operations.
Internal Audit Skills
Acquire internal auditing skills tailored to service execution and maintenance operations - enabling your team to identify non-conformances, manage corrective actions, and sustain API Q2 compliance between certification cycles.
Exclusive Templates & Tools
Access Petreltech's exclusive API Q2 documentation templates, risk registers, and service quality monitoring tools - developed from active certification projects and ready to use in your organisation.
Certification Readiness
Learn proven strategies for certification readiness, operational efficiency, and continual improvement - equipping your organisation to achieve API Q2 certification and maintain it through every surveillance audit cycle.
Notable Features
Designed specifically for oil & gas service supply professionals seeking API Q2 certification readiness
Hybrid Learning Approach
Online, workshop, and LMS integration - delivering a seamless blended learning experience that combines live instruction, hands-on exercises, and self-paced review to maximise knowledge retention.
Hands-on Process Mapping & Audit Simulations
Practical, scenario-based exercises in operational process mapping and internal audit simulations ensure participants develop skills they can immediately apply on the job.
Exclusive API Q2 Compliance Templates
Access to API Q2 compliance templates and checklists developed by Petreltech from real certification projects - covering SQPs, risk registers, audit checklists, and CAPA workflows.
Real-World Oil & Gas Project Experience
Practical insights from consultants with direct API Q2 project experience in drilling, wireline, inspection, and oilfield services - not classroom theory alone.
Certification Readiness Strategies
Targeted strategies for API Q2 compliance - including common audit findings, how to prepare your team for the certification audit, and how to sustain your QMS through surveillance cycles.
"Enhance service quality and reliability with Petreltech's API Q2 training course - a practical programme that teaches you how to implement, audit, and maintain API Q2-compliant systems for oil & gas service supply organizations."
Who Should Attend
Designed for professionals in oil & gas service supply organisations involved in QMS implementation, operations, and API Q2 certification
Quality Managers & Engineers
Responsible for QMS implementation, maintenance, and certification readiness in oilfield service, drilling, inspection, or maintenance organisations.
Internal Auditors
Quality personnel tasked with planning and conducting API Q2 internal audits and managing non-conformance reports and corrective action processes.
Operations & Field Service Teams
Field supervisors, operations leads, and service coordinators who need to understand API Q2 requirements and operate within a compliant service QMS.
Consultants & Advisors
Management consultants and QMS advisors looking to deepen API Q2 technical knowledge and build competency in service supply chain quality management.
Partner with Petreltech for API Training and Leverage Employee Skills & Knowledge
Petreltech's API Q2 training draws directly on real-world service delivery experience across drilling contractors, wireline companies, oilfield inspection firms, and maintenance service providers in Singapore, Malaysia, the Philippines, and the Middle East.
Our trainers don't just know the standard - they've implemented API Q2 QMS, developed Service Quality Plans, and supported certification audits in the field. This means every module is grounded in the operational realities your team actually faces.
All trainers hold API-relevant qualifications and audit certifications.
Drilling, wireline, inspection, intervention, and oilfield maintenance services.
Service Quality Plan workshop is a core module, not an afterthought.
LMS access and optional consultancy follow-up to support implementation.
API Q2 Training
5 Days | 40 Hours
Live Online & In-Person
Certificate of Completion issued to all participants who successfully complete the programme assessment.
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